Communication Training – Online Live
APPRECIATIVE COMMUNICATION ON EQUAL FOOTING
In the 90-minute online live session, we will provide you with communication strategies to create a level playing field for communicating with your customers.
To communicate on an equal basis with your customers, certain aspects must be taken into account. We will show you how to convey your message and focus on the needs and interests of your conversation partner.
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METHODS & DIDACTICS
In the online live session, the trainer begins with a brief theoretical introduction. However, the focus is on the interactive phase with exercises to help you interact with your customers respectfully and on an equal basis.
WATCH OUT!
WHAT YOU WILL LEARN
- Building a trusting relationship.
- How can I confidently make demands without fearing objections?
- How can I present solutions and demonstrate their value and benefits to the customer?
- Eight steps to communication on an equal basis.
INVEST IN YOUR FUTURE
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DETAILS
Duration: 90 minutes
Location: Online Live
Language: German / English
Group size: Up to 8 participants
DATES
- Wednesday, 11/09/2024 (9:00 am – ca. 10:30 am) - GERMAN
- Friday, 22/11/2024 (9:30 am - ca. 11:00 am) - GERMAN I BOOKED OUT
- Monday, 10/03/2025 (2:00 pm - 3:30 pm) - GERMAN
- Monday, 01/12/2025 (09:00 am - 10:30 am) - GERMAN
AWARDED
instead of
RECORDED
100% live
Our trainings are 100% live to communicate, practice and analyse interactively.
High practical content
In real-life simulations, you will train difficult negotiations in order to act confidently and stress-free in your upcoming negotiations.
Professional technology
The Zoom and Teams platforms offer good conditions for interactive and interesting virtual trainings. Professional equipment and state-of-the-art technology ensure high-quality training in a digital environment.
