Communication training – online-live
CROSS-SELLING / UPSALES
In this engaging online-live session, you will learn how to offer solutions and upgrades for products or services already acquired, consistently advancing your business relationship.
Utilize your good customer relationships to offer additional products and services.
Take advantage of your customers’ trust and aim for upselling as a natural next step.
You will find that this leads to a tailored experience for your customers and enhances customer loyalty!
LET’S GET STARTED
METHODS & DIDACTICS
The engaging online-live session involves a blend of theoretical input and active participation from the participants.
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WHAT YOU WILL LEARN
- Distinguishing Cross-Selling and Up-Selling
- How does Up-Selling work?
- How can I maximize the Cross-Selling potential?
- Demonstrating added value for the customer through Cross-Selling / Up-Sales
- Presenting solution-oriented proposals
- How can Cross-Selling and Up-Selling contribute to meaningful customer retention?
INVEST IN YOUR FUTURE
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DETAILS
Duration: 90 minutes
Location: online-live
Language: English
Group size: up to 8 participants
DATES
- Thursday, 12/12/2024 (1:00 pm – ca. 2:30 pm) - GERMAN
- Tuesday, 10/09/2024 (10:30 am - 12:00 pm) - ENGLISH
- Friday, 25/04/2025 (10:00 am - 11:30 am) - GERMAN
- Monday, 24/11/2025 (11:00 am - 12:30 pm) - GERMAN
AWARDED
instead of
RECORDED
100% live
Our trainings are 100% live to communicate, practice and analyse interactively.
High practical content
In real-life simulations, you will train difficult negotiations in order to act confidently and stress-free in your upcoming negotiations.
Professional technology
The Zoom and Teams platforms offer good conditions for interactive and interesting virtual trainings. Professional equipment and state-of-the-art technology ensure high-quality training in a digital environment.
Contemporary learning content
For more than 25 years, Corptrain has been an industry leader in negotiation and communication training. We have achieved successful solutions and results for our clients in numerous negotiations. Continuous training and daily exposure to real-life negotiation situations are key to providing you with up-to-date strategies, valuable tips and tricks and successful negotiation techniques.
